Terms and Conditions of Booking and Training with Jing

Student Contract

We are passionate about the courses we offer and want to know that you are too. So please give these a read so you are clear about what is expected of you and to make sure that you are committed to the full journey with your hands, head, and heart.

We also need you to understand that you are investing in a financial commitment that you are willing to honour.

We have kept this short and sweet as we know that reading small print is probably not top of your list of fun things to do!
Any questions please do give us a call 01273 628 942

Much love

Jing Team x

CPD Courses

1-4 Day Courses

What you are signing up for:

  • A 1-4 day hands-on CPD course (this includes Foundation in Advanced Clinical Massage, Pregnancy Massage, Post Natal Massage, Hot Stone Fusion, Treating fibromyalgia and post viral fatigue with MFR, Treating caesarean, hysterectomy and mastectomy scars with MFR, First Aid, and Taping).
  • You must hold at least a level 3 in body massage and have insurance to do hands-on work
  • Bodywork Beginnings graduates must have finished or be working through the ACMT to be eligible for CPD courses

Course Registrations Fees:

  • 50% of the total cost of the course

Cancellation Policy:

    • From the date you sign up you have a two-week cooling off period in which to change your mind. Please be clear that this is the course you want before booking! We are always happy to answer questions in the office which is staffed by happy Jing people 9.30-5 Monday-Friday
    • During this two-week period, if you decide you cancel, you will receive a refund minus the course registration fee (50% of the total cost of the course).
    • After two weeks we are unable to offer any refunds
    • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid
    • In the event of extenuating circumstances (deaths, serious illness), individual circumstances will be considered, and students unable to attend the course they have booked can be moved to the next course or given credit towards a different Jing course. This will be at the Directors discretion and evidence of circumstances (i.e.: medical notes) may be asked for. Please note no refunds can be given.

By signing up to a course you will be added to our mailing list.

Payment Plans:

  • All fees must be paid in full before the first day of the course.

Changing Dates:

  • There will be an admin fee of £100 to change course dates or courses.

Illness:

  • If you have a genuine illness (e.g. sickness, diarrhoea) please don’t come to class, call the office (01273 628942) so we don’t worry about you
  • If you miss more than half the course we will offer you a transfer to the next date or credit towards a different Jing course. No refunds can be given

Other Fees:

  • Reissuing certificate (PDF) £25 each
If due to circumstances beyond Jing Advanced Massage Training LTD control the course has to be withdrawn, the company is not to be held responsible or accountable. A new date or course credit will be offered, no refunds will be issued.

MFR Intensive

What you are signing up for:

  • A 10 day hands-on advanced CPD certification (7 hands-on days in the classroom and 3 days self-study)
  • This course is aimed at experienced practitioners and it is advised that you at have completed our Foundation in Advanced Clinical Massage course, if not the full ACMT before booking
  • You must hold at least a level 3 in body massage and have insurance to do hands-on work
  • Bodywork Beginnings graduates must have finished or be working through the ACMT to be eligible for this course

Course Registrations Fees:

  • £500

Cancellation Policy:

  • From the date you sign up you have a two-week cooling off period in which to change your mind. Please be clear that this is the course you want before booking! We are always happy to answer questions in the office which is staffed by happy Jing people 9.30-5 Monday-Friday
  • During this two-week period, if you decide you cancel, you will receive a refund minus the course registration fee (£500).
  • After two weeks we are unable to offer any refunds
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid
  • In the event of extenuating circumstances (e.g. deaths, serious illness), individual circumstances will be considered, and students unable to attend the course they have booked can be moved to the next course or given credit towards a different Jing course. This will be at the Directors discretion and evidence of circumstances (i.e.: medical notes) may be asked for. Please note no refunds can be given.

Payment Plans:

All fees must be paid in full before the first day of the course.
Below you will find the rules if you default on payments.

  • If you miss a payment you will be sent an automatic email letting you know and asking you to call in and make payment. Please do this within 30 days.
  • If you miss a second consecutive payment you will be unable to attend hands-on course until the payments are back up to date.

Changing Dates:

  • There will be an admin fee of £250 to change course dates or courses.

Illness:

  • If you have a genuine illness (e.g. sickness, diarrhoea) please don’t come to class, call the office (01273 628942) so we don’t worry about you
  • If you miss more than half the course we will offer you a transfer to the next date or credit towards a different Jing course. No refunds can be given

Other Fees:

  • Reissuing certificate (PDF) £25 each
If due to circumstances beyond Jing Advanced Massage Training LTD control the course has to be withdrawn, the company is not to be held responsible or accountable. A new date or course credit will be offered, no refunds will be issued.

By signing up to a course you will be added to our mailing list.

ACMT Online

What you are signing up for:

  • You are signing up to a 10-month, part time, online CPD course consisting of online material and live monthly Zooms.
  • The course costs £1550. If you choose to pay upfront, you will be given a £50 discount (£1500).
  • You will be given immediate access to all online material and be given a two-year subscription.

Cancellation Policy:

  • From the date you sign up you have a two-week cooling off period in which to change your mind. Please be clear that this is the course you want before booking! We are always happy to answer questions in the office which is staffed by happy Jing people 9.30-5 Monday-Friday
  • During this two-week period, if you decide you cancel, you will receive a refund minus the cost of any online modules you have started (£250 per module).
  • After two weeks you are liable for the full cost of the online modules £1550 (this includes a two-year subscription).
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid.

Payment Plans:

As we are giving you access to all hands-on and online material before payment has been made, payment plans are a leap of faith on our part. Payments may fail to go out for a number of reasons e.g. getting a new bank card or having insufficient funds. If you know a payment is going to be unsuccessful please call us in advance.
Below you will find the rules if you default on payments.

  • If you miss a payment you will be sent an automatic email letting you know and asking you to call in and make payment. Please do this within 30 days.
  • If you miss a second consecutive payment you will be removed from all online courses until the payments are back up to date.

Moving Dates of Track/Zooms:

  • There will be a charge of £250 to move to a different online ACMT track once registered
  • If you wish to re-register for a live Zoom on another track there will be an admin cost of £45 per Zoom

Online Courses

What you are signing up for:

      • A stand alone online only CPD course – this includes The Jing Method for Treating Chronic Pain Modules (e.g. The Jing Method: Low Back Pain online), Certificate in Advanced Musculoskeletal Anatomy,The JAMMMM, Long Covid Online, Mental Health 101 for Massage Therapists, Mini CPD courses (e.g. Whiplash), and Anatomy for Yoga Teachers
      • You will be given immediate access to all online material and be given a two-year subscription.

Cancellation Policy:

      • We cannot offer refunds for online courses. Please be clear that this is the course you want before booking! We are always happy to answer questions in the office which is staffed by happy Jing people 9.30-5 Monday-Friday
      • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid.

Cancellation Policy: The JAMMM

  • Minimum of 3 months subscription from signup.
  • You have access to all the material for as long as you pay your subscription, if you cancel you will no longer have any access (like Netflix or Disney+)
  • To cancel please contact the office (01272 628942/info@jingmassage.com) at least two weeks before you next payment is due.

Moving Dates of Track/Zooms:

    Applies only to courses with live lessons (e.g. Certificate in Advanced Musculoskeletal Anatomy)

  • There will be a charge of £250 to move to a different online track once registered
  • If you wish to re-register for a live Zoom on another track there will be an admin cost of £45 per Zoom

Other Fees:

  • Reissuing certificate (PDF) £25
If due to circumstances beyond Jing Advanced Massage Training LTD control the course has to be withdrawn, the company is not to be held responsible or accountable. A new date or course credit will be offered, no refunds will be issued.

By signing up to a course you will be added to our mailing list.

Qualifications

Bodywork Beginnings

What you are signing up for:

  • You are signing up to a mixed media (hands-on and online) beginners massage course
  • The course costs £1250. If you choose to book early and pay upfront, you will be given a £300 discount (£950).
  • You will be given immediate access to all online material and be given a two-year subscription. The value of online material you have purchased at point of sale is £600
  • This course is intended as an entry point for our professional massage qualifications – the ACMT (Advanced Clinical massage therapist) and BTEC Level 6 in advanced Clinical and sports massage. Due to the unregulated nature of the UK massage industry, on completion of the course, you can get insurance with Balens and start to build up a small private practice as a deep tissue and holistic massage therapist offering relaxation massage.
  • On successful completion of the course, you will also be eligible to apply for our professional massage therapists’ course (ACMT – Advanced Clinical massage certificate)) and our full 3-year BTEC level 6 in advanced clinical and sports massage. The ACMT is fully aligned with voluntary UK professional standards. Once you have completed the ACMT you will be eligible to attend CPD courses at Jing and other institutions, join professional associations (SMA, CHP or SMTO) and register for the CNHC (voluntary register for standards in massage therapy in UK)

Course Registrations Fees:

  • £350

Cancellation Policy

  • From the date you sign up you have a two-week cooling off period in which to change your mind. Please be clear that this is the course you want before booking! We are always happy to answer questions in the office which is staffed by happy Jing people 9.30-5 Monday-Friday
  • During this two-week period, if you decide to cancel, you will receive a refund minus the course registration fees (£350)
  • After this two-week cooling off period no refunds can be issued and in the event of cancellation you agree to pay the full cost of the course (£1250/950)
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid
  • In the event of extenuating circumstances (deaths, serious illness), individual circumstances will be considered, and students unable to complete their current Bodyworks Beginning course can be moved to the next course. This will be at the Directors discretion and evidence of circumstances (i.e.: medical notes) may be asked for. Please note no refunds can be given

Payment Plans:

As we are giving you access to all hands-on and online material before payment has been made, payment plans are a leap of faith on our part. Payments may fail to go out for a number of reasons e.g. getting a new bank card or having insufficient funds. If you know a payment is going to be unsuccessful please call us in advance.
Below you will find the rules if you default on payments.

  • If you miss a payment you will be sent an automatic email letting you know and asking you to call in and make payment. Please do this within 30 days.
  • If you miss a second consecutive payment you will be removed from all online courses and will be unable to attend hands-on modules until the payments are back up to date.
  • If you miss a third consecutive payment you will be withdrawn from the course and you will need to pay a £250 re-enrolment fee and get your payments back up to date to continue.

Moving Dates:

  • There will be a charge of £250 to move to a different Bodywork Beginnings course once registered.

Illness:

  • If you have a genuine illness (e.g. sickness, diarrhoea) please don’t come to class, call the office (01273 628942) so we don’t worry about you
  • If you miss more than half the course we will offer you a transfer to the next date. No refunds can be given

To Receive your Certificate:

  • You must attend all hands-on sessions
  • You must complete all online courses
  • All fees must be paid

Other Fees:

  • Reissuing certificates £25
If due to circumstances beyond Jing Advanced Massage Training LTD control the course has to be withdrawn, the company is not to be held responsible or accountable. A new date or course credit will be offered, no refunds will be issued.

By signing up to a course you will be added to our mailing list.

ACMT

What you are signing up for:

  • You are signing up to a yearlong, part time, mixed media (hands-on and online) qualification.
  • The course costs £3300 (including Edexcel/Pearson registration). If you choose to pay upfront, you will be given a £200 discount (£3100).
  • You will be given immediate access to all online material and be given a two-year subscription. The value of online material you have purchased at point of sale is £1550

Course Registrations Fees:

  • Total registration fee = £490 (£310 course registration fee and £180 EdExcel fee)

Cancellation Policy – before the course starts

  • From the date you sign up you have a two-week cooling off period in which to change your mind. Please be clear that this is the course you want before booking! We are always happy to answer questions in the office which is staffed by happy Jing people 9.30-5 Monday-Friday
  • During this two-week period, if you decide you cancel, you will receive a refund minus the course registration fees (£490) plus the cost of any online modules you have started (£250 per module).
  • After two weeks you are liable for the full cost of the online modules £1550 (this includes a two-year subscription).
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid

Cancellation Policy – after the course starts:

  • The start date of your course is the date of your first live Zoom. After this date we are unable to give refunds for the course
  • In the event of cancellation once the course starts, you agree to pay the full cost of the course (£3300/£3100).
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid
  • In the event of extenuating circumstances (deaths, serious illness), individual circumstances will be considered, and students unable to complete their current ACMT track can be moved to the next ACMT track or given credit towards other Jing courses. This will be at the Directors discretion and evidence of circumstances (i.e.: medical notes) may be asked for. Please note no refunds can be given

Payment Plans:

As we are giving you access to all hands-on and online material before payment has been made, payment plans are a leap of faith on our part. Payments may fail to go out for a number of reasons e.g. getting a new bank card or having insufficient funds. If you know a payment is going to be unsuccessful please call us in advance.
Below you will find the rules if you default on payments.

  • If you miss a payment you will be sent an automatic email letting you know and asking you to call in and make payment. Please do this within 30 days.
  • If you miss a second consecutive payment you will be removed from all online courses and will be unable to attend hands-on modules until the payments are back up to date.
  • If you miss a third consecutive payment you will be withdrawn from the course and you will need to pay a £250 re-enrolment fee and get your payments back up to date to continue.

Moving Hands-On Dates:

  • There will be a charge of £250 per hands on module to move to a different ACMT track once registered

Illness:

  • If you have a genuine illness (e.g. sickness, diarrhoea) please don’t come to class, call the office (01273 628942) so we don’t worry about you
  • If you miss a hands-on module you will have a meeting with your course directors to discuss whether to stay on your track or transfer to the next one. No refunds can be given

To Receive your Certificate:

  • You must attend all hands-on sessions
  • You must complete all online courses
  • Pass your practical and theoretical assessments
  • All fees must be paid

Other Fees:

  • Reissuing certificates £25

Final exams are included in the price of the ACMT

  • Resit Theory Exam: 1st resit free (further resits will be at the discretion of Jing Directors)
  • Resitting Practical Exam: 1st resit £150 (further resits will be at the discretion of Jing Directors)
If due to circumstances beyond Jing Advanced Massage Training LTD control the course has to be withdrawn, the company is not to be held responsible or accountable. A new date or course credit will be offered, no refunds will be issued.

Upgrade from ACMT Online to Full ACMT

What you are signing up for:

  • You are upgrading from the online CPD course to the full Advanced Clinical Massage Therapy (ACMT) qualification (year one of the BTEC level 6)
  • The full course costs £3300 (instalments) /£3100 (upfront) (including Edexcel/Pearson registration) – You will be credited the amount you have already paid towards your online CPD course.
  • As a gift your two-year subscription to the online courses will restart from sign-up.

Course Registrations Fees:

  • Total registration fee = £490 (£310 course registration fee and £180 EdExcel fee)

Cancellation Policy:

  • If you cancel at least 6 weeks before the first set of hands-on dates, you will receive a refund for the upgrade minus the course registration fees (£490).
  • If you cancel within 6 weeks of the first hands-on dates, you will receive a refund for the upgrade minus the course registration fees (£490) and one transfer fee (£250) – total £740
  • If you want to cancel after the first hands-on module you are liable for all course fees.
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid

Payment Plans:

As we are giving you access to all hands-on and online material before payment has been made, payment plans are a leap of faith on our part. Payments may fail to go out for a number of reasons e.g. getting a new bank card or having insufficient funds. If you know a payment is going to be unsuccessful please call us in advance.
Below you will find the rules if you default on payments.

  • If you miss a payment you will be sent an automatic email letting you know and asking you to call in and make payment. Please do this within 30 days.
  • If you miss a second consecutive payment you will be removed from all online courses and will be unable to attend hands-on modules until the payments are back up to date.
  • If you miss a third consecutive payment you will be withdrawn from the course and you will need to pay a £250 re-enrolment fee and get your payments back up to date to continue.

Moving Hands-On Dates:

  • £250 per module

Illness:

  • If you have a genuine illness (e.g. sickness, diarrhoea) please don’t come to class, call the office (01273 628942) so we don’t worry about you
  • If you miss a hands-on module you will have a meeting with your course directors to discuss whether to stay on your track or transfer you to the next one. No refunds can be given

To Receive your Certificate:

  • You must attend all hands-on sessions
  • You must complete all online courses
  • Pass your practical and theoretical assessments
  • All fees must be paid

Other Fees:

  • Reissuing certificates £25

Final exams are included in the price of the ACMT

  • Resit Theory Exam: 1st resit free (further resits will be at the discretion of Jing Directors)
  • Resitting Practical Exam: 1st resit £150 (further resits will be at the discretion of Jing Directors)
If due to circumstances beyond Jing Advanced Massage Training LTD control the course has to be withdrawn, the company is not to be held responsible or accountable. A new date or course credit will be offered, no refunds will be issued.

BTEC level 6 years 2 and 3

What you are signing up for:

  • You are signing up to a two year, part time, mixed media (hands-on and online) degree level qualification.
  • The course costs £7000. If you choose to pay upfront, you will be given a £1000 discount (£6000).
  • If you have already completed the Advanced Myofascial Intensive the amount you paid will be discounted from your total, or you can repeat the module for half price
  • You will be given immediate access to all online material and be given a two-year subscription. The value of online material you have purchased at point of sale is £3000
  • You must have graduated from the ACMT to be eligible for this course
  • As a gift your two-year subscription to the ACMT online courses will restart from sign-up

Course Registrations Fees:

  • Registration fee = £750
  • If you completed your ACMT more than two years ago you will need to pay an additional £180 fee to be registered with Edexcel/Pearson

Cancellation Policy – before the course starts

  • From the date you sign up you have a two-week cooling off period in which to change your mind. Please be clear that this is the course you want before booking! We are always happy to answer questions in the office which is staffed by happy Jing people 9.30-5 Monday-Friday
  • During this two-week period, if you decide you cancel, you will receive a refund minus the course registration fees (£750).
  • After two weeks you are liable for the full cost of the online modules £3000 (this includes a two-year subscription).
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid

Cancellation Policy – after the course starts:

  • The start date of your course is the date of your first live Zoom. After this date we are unable to give refunds for the course
  • In the event of cancellation once the course starts, you agree to pay the full cost of the course (£7000/£6000).
  • If you are on a payment plan you agree to your payments continuing until the agreed costs have been paid
  • In the event of extenuating circumstances (deaths, serious illness), individual circumstances will be considered, and students unable to complete their current BTEC track can be moved to the next BTEC track or given credit towards other Jing courses. This will be at the Directors discretion and evidence of circumstances (i.e.: medical notes) may be asked for. Please note no refunds can be given.

Payment Plans:

As we are giving you access to all hands-on and online material before payment has been made, payment plans are a leap of faith on our part. Payments may fail to go out for a number of reasons e.g. getting a new bank card or having insufficient funds. If you know a payment is going to be unsuccessful please call us in advance.
Below you will find the rules if you default on payments.

  • If you miss a payment you will be sent an automatic email letting you know and asking you to call in and make payment. Please do this within 30 days.
  • If you miss a second consecutive payment you will be removed from all online courses and will be unable to attend hands-on modules until the payments are back up to date.
  • If you miss a third consecutive payment you will be withdrawn from the course and you will need to pay a £250 re-enrolment fee and get your payments back up to date to continue.

Missing a Zoom:

  • Attendance of the live zoom lessons is a requirement of the course
  • In the event of you missing a live zoom lesson it is your responsibility to catch up on missed material with your peers.
  • If you have genuine reasons for missing a live lesson you must fill in an extenuating circumstances form and email it to btec@jingmassage.com before  extenuating circumstances form can be downloaded from your online resources course and must be filled in and approved before the date of the lesson.

Missing a Hands-On Date:

  • In the event of you missing hands-on days it is your responsibility to catch up on material from your peers. Hands-on days are unable to be rescheduled.
  • If you have genuine reasons for missing a live lesson you must fill in an extenuating circumstances form and email it to btec@jingmassage.com before  extenuating circumstances form can be downloaded from your online resources course and must be filled in and approved before the date of the lesson.

Missing Practical Assessments

  • Missed practical assessment are liable for a fee of £150, unless genuine extenuating circumstances can be proven.

Written work/Assignments:

  • You must meet the deadline for all assignments (worksheets, case studies, final research project etc.).
  • You must hand in a digital copy (via your personal dropbox folder) and a paper copy.
  • An extenuating circumstances form can be downloaded from your online resources course and must be filled in before the deadline. Extenuating circumstances include: death in the immediate family; serious personal injury or medical condition occurring for the first time; serious injury or illness of a child, partner or close relative; serious or worsening or acute episode of a pre-existing and ongoing medical condition.
  • Extenuating circumstances will be considered on a case-by-case basis and evidence (e.g. medical note) may be required.

Illness:

  • If you have a genuine illness (e.g. sickness, diarrhoea) please don’t come to class, contact the office (01273 628942/info@jingmassage.com) so we don’t worry about you

To Receive your Certificate:

  • You must attend all hands-on sessions
  • You must complete all online courses
  • Pass all learning outcomes (assignments, worksheets, practical assessments, case studies, and final research project).
  • All fees must be paid
  • Certificates are issued by Pearson, please make sure you use the name you want on your certificate when registering for the course. Fee for reissuing certificates are set by Pearson and are outside of our control.
If due to circumstances beyond Jing Advanced Massage Training LTD control the course has to be withdrawn, the company is not to be held responsible or accountable. A new date or course credit will be offered, no refunds will be issued.

By signing up to a course you will be added to our mailing list.